Thank you for your interest in tryScrum.com. Please see a list of frequently asked questions below. Please be informed that this cancellation policy is applicable only for Face to Face class. For virtual classes, please refer Refund Policy If you are unable to find an answer to your inquiry, Please contact tryScrum Support.

Our cancellation policy is as follows:

In order for us to provide a world-class experience and to avoid inconveniences for our candidates, we must ask you to adhere to our cancellation policy. If it is necessary to cancel or reschedule this registration, please notify us immediately. Our cancellation policy is as follows:

15 or more business days prior to class, 100% refund of tuition.

7-15 business days prior to class, no refund, but may reschedule another class within one year of the date of the canceled class.

7 days or less from the course start date, we will not be able to refund. However, tickets are transferrable to some of the other fellow friends or colleagues of yours. If there is availability you could attend any of our future classes, however, the hotel and logistics arranged will be deducted from your original course fees.

After you place your order, you will receive a confirmation email with your invoice. If the email does not have this invoice, please send a message to support@tryscrum.com

No. It includes exam fees $150. Password to attempt the exam would be sent to registered email with in two to three days post the completion of workshop. If the candidate fail in first attempt by taking the assessment within 14 days from the date of receiving the password, free no cost attempt worth $150 is included as part of workshop. Second attempt password would be sent immediately.

Post two day workshop, email with a password would be sent within two to three business days. Please write to support@scrum.org if you didnt receive the email stating that you attended the workshop and you didnt get the exam password in 5 business days.

Scrum.org Professional-Level Assessment passwords no longer have expiration dates. If the candidate fail in first attempt by taking the assessment within 14 days from the date of receiving the password, second attempt password would be sent immediately. Second attempt password doesnt have any time frame to attempt the exam.

Each password is valid for one attempt only.

Around the world, Scrum.org is respected for our high quality assessments and certifications. To maintain this quality, Scrum.org assessment policies have been developed to support the goals of the certification program and protect the integrity of the assessment while providing valuable feedback to assessment takers in order to continue their ongoing learning experience.

The assessment results are organized to offer guidance, information and support to individuals taking the certification assessments and those who are planning to take them again.

Scrum.org assessment results are provided to the assessment taker via email breaking down the results in alignment with the Professional Scrum Competencies and Focus Areas and related back to the appropriate Learning Path for ongoing learning.

All certification assessments required an 85% or higher to receive a passing grade and corresponding certification. Assessment takers will receive and email which includes:

Percentage score
Number of points scored out of the maximum number of points possible on the assessment
Percentage breakdown of correct answers by Focus Area
Links to learning materials for each Focus Area
To protect the integrity of the certification process, Scrum.org does not share information about the specific questions that were answered correctly or incorrectly. This is in-line with industry standards that have been set for testing and certification bodies including Project Management Institute (PMI), Microsoft and The College Board SAT Testing for example.

No. Our pricing is Optimal. We don’t inflate the amount and discount on that as offers. The pricing includes examintaion fees and no other extra pricing.

Yes, write to support@tryscrum.com, if you have 3 or more candidates as a group. We would be happy to extend a group discount subject to availability.

A venue will be determined a few days before the training and you will be notified via email. Please contact our support team for more details. Typically we communicate the Venue details to all the registered candidates 4-5 days ahead.

We dont give Invoices only for the exam fees alone. We give Invoices billed against the entire fees of the workshop.

Yes, we do have corporate discounts if you have 4+ members from the same company. Please write to support@tryscrum.com with a Subject line “Corporate DIscount 4-5 Members”

You can take your exams from your convenient location and it is an open book exam.

We won’t compare the credentials of two different Organization. We strongly believe each of the Organization has their own objectives.

You could visit here  link  for more Information.

We generally do not refund once the amount is paid and the candidate does not turn up. However, if we cancel the class, We give 100% refund
1. If you miss attending the class after enrolling, you can transfer the ticket or join any of our future batches.
2. If we cancel the workshop we give the below options to the candidates
(a) if you would like to attend the next batch, we will transfer you smoothly,
(b) If we cancel the class,  we do 100% refund.

  • tryScrum reserves the right to cancel or reschedule a class at any time, including but not limited to, insufficient registrations, classroom or trainer unavailability, or if the trainer could not attend due to unforeseen circumstances.
  • You are advised to contact tryScrum support team at support@tryscrum.com prior to making any travel arrangements for training.
  • tryScrum is not liable for any direct, indirect, consequential or special damages that may be incurred due to a cancellation of a scheduled class, including, but not limited to cancellation penalties owing to transportation or accommodation arrangements.
  • Registrants would not be charged for the training and would be offered full credit to a future workshop or full refund as per the wish of the registrant based on the policy terms listed above.

(c) If cancellation from the candidates are 15 days before the class 100% refund, 10 days before the class 80% refund and 48 hours before the class 50% refund.

All classes are not guaranteed to make. Classes can be canceled due to low enrollment or any unforeseen reason. In the event tryScrum had to cancel a class, all ticket holders are entitled to a full refund for their ticket purchase. tryScrum is not responsible for reimbursements of travel expenses. We recommend you contact us for course status before booking any travel accommodations.

Please visit https://tryscrum.com/public-events/ to find the list of all our schedule and enroll by clicking the register button.

Please go to www.tryscrum.com and navigate to Training -> Public Events , the course objectives are listed under each course.

Need Help? Chat with us
Skip to toolbar