tryScrum Refund Policy

Thank you for choosing tryScrum. We ensure that our candidates have a rewarding experience while they discover, assess, and purchase our courses.

As with any online purchase experience, there are terms and conditions that govern the Refund Policy. When you book a training on tryScrum, you agree to our Privacy Policy, Terms of Use and refund policy.

Our refund policy is as follows:

Cancellation & Refunds: Classroom/Virtual Training

tryScrum reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrollments, instructor illness or force majeure events (like floods, earthquakes, political instability, etc)

  • In case tryScrum cancels an event, a 100% refund will be paid to the candidates. In case tryScrum postpones the event, tryScrum will work with the candidates to arrange a different date that works for both candidates and the schedule of tryScrum.
  • If a cancellation is done by a delegate 10 days (or more) prior to the event, 30% of the total paid fee will be deducted and the remaining amount will be refunded to the delegate.
  • If a cancellation is done by a delegate within 10 days (or less) of the event, no refunds will be made.
  • In case tryScrum cancels an event, 100% of course fees will be refunded. However travel, logistics or any personal expense incurred by participants will not be refunded.

Refund request can be initiated in two ways

  • Send out an email to abiding by the above terms and conditions.
  • In case the item quantity is more than one, please reach out to our support team through our tryScrum Support Center section on the website.

tryScrum reserves the right to revise the terms & conditions of this policy without any prior notice.

Note: All refunds will be processed within 5 working days after the refund request is approved by tryScrum.

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